Privacy Policy

FinPro (Local Government Finance Professionals)

  1. Introduction

FinPro (Local Government Finance Professionals) (“FinPro”, “we”, “our”, “us”) is committed to protecting the privacy of our members, stakeholders and website users.

This Privacy Policy explains how we collect, use, disclose and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

  1. What Personal Information We Collect

We may collect personal information that is reasonably necessary for our functions and activities, including:

  • Name, job title and employer (e.g. council or organisation)
  • Contact details (email address, phone number, mailing address)
  • Membership information and history
  • Event registrations, attendance and preferences
  • Payment and billing information
  • Communications and feedback you provide to us
  • Website usage data (e.g. cookies, IP address)
  1. How We Collect Personal Information

We collect personal information in a number of ways, including:

  • When you apply for or renew membership
  • When you register for events, webinars or training
  • When you contact us or participate in surveys
  • Through our website and online platforms
  • Through third-party systems we use to manage membership and communications, including Wild Apricot and Higher Logic
  1. Why We Collect and Use Personal Information

We use personal information to:

  • Manage membership records and services
  • Communicate with members and stakeholders
  • Deliver events, webinars and professional development
  • Provide access to member-only platforms and resources
  • Process payments and administer accounts
  • Improve our services and member experience
  • Meet legal and regulatory obligations
  1. Disclosure of Personal Information

We may disclose personal information to:

  • Service providers who support our operations (e.g. IT systems, event platforms, email providers)
  • Professional advisers (e.g. auditors, insurers)
  • Government or regulatory bodies where required
  • Third-party platforms used for member engagement, such as Higher Logic

We take reasonable steps to ensure that third parties handle personal information securely and in accordance with privacy obligations.

  1. Overseas Disclosure

Some of our service providers may store or process personal information overseas. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.

  1. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.

This includes the use of secure systems such as Wild Apricot and controlled access to information.

  1. Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, out of date or incomplete.

Requests can be made using the contact details below.

  1. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

  • Understand how users interact with our website
  • Improve functionality and user experience

You can manage cookie preferences through your browser settings.

  1. Retention of Information

We retain personal information only for as long as necessary to fulfil our functions and legal obligations.

  1. Complaints

If you believe we have breached your privacy, you can contact us using the details below.

We will investigate and respond to your complaint within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

FinPro (Local Government Finance Professionals)
Email: executiveofficer@finpro.org.au
Address: 102/585 Little Collins St, Melbourne VIC 3000

  1. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website.

FinPro (https://www.finpro.org.au) respects and is committed to protecting your privacy. We thus take extraordinary steps to handle any personal information collected on our website only in ways compatible with this Privacy Policy.

This website may collect certain information about your visit – such as the name of the internet service provider and the internet protocol (IP) address through which you access the internet, the date and time you access the site, the page(s) that you visit while on the site, and the internet address of the website from which you linked directly to our site.

FinPro is the sole owner of the information collected on this website. We do not (or will never) sell, share or rent this information to others in ways different from what is disclosed in our privacy statement below. This information is only used to administer our website, analyse trends and to generally help improve our site, and will never result in your receiving of spam e-mails.

Information gathered from visitors

In common with other websites, log files are stored on the FinPro web server - saving details such as the visitor's IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. This information is not linked to a visitor's personal identification in any way.

Information entered on our enquiry form - including, but not limited to, email addresses - will not be sold, rented or leased to third parties.

Where registration is required, the visitor's email and a username may be stored on the server. Email addresses will not be sold, rented or leased to third parties.

Cookies

A cookie is a piece of data stored on the visitor's hard drive containing information about the visitor. Cookies and tracking technologies are useful for gathering information, such as browser types and operating systems, tracking the number of visitors to a website and understanding how visitors use the websites they browse. This information can help customise a website for specific users. FinPro generally uses cookies for login convenience only.

Links

This Privacy Policy applies solely to FinPro. We are not necessarily aware of, nor are responsible for, differences in privacy statements of external websites linked to or from ours.

Changes to our policy

We may need to update this policy from time to time, in order to address new issues and reflect changes on our website. Please refer back to this policy regularly.

Continued use of the FinPro website signifies your acceptance of our Privacy Policy.